Terms of Use

Last Updated: January 2025

Important: Please read these Terms of Use carefully before using Seymour Recovery - Addiction Treatment Helpline. By accessing or using this service, you agree to be bound by these terms. If you do not agree to these terms, please do not use this service.

1. Service Description

Seymour Recovery - Addiction Treatment Helpline ("the Service") is a third-party matching service that connects individuals seeking addiction treatment with luxury treatment facilities. The Service operates as a helpline and referral service.

  • The Service is NOT a treatment facility or healthcare provider
  • The Service does NOT provide medical advice, diagnosis, or treatment
  • The Service operates remotely and does NOT have a physical office location
  • The Service connects callers with partner treatment facilities based on their needs

2. Nature of the Service

The Service acts as an intermediary between individuals seeking treatment and treatment facilities. By using this Service:

  • You understand that treatment centers in the network are paid advertisers
  • You understand that calls may be routed to partner treatment facilities
  • You acknowledge that treatment recommendations are suggestions, not medical advice
  • You understand that final treatment decisions are between you and the treatment facility

3. User Eligibility

By using this Service, you represent that:

  • You are at least 18 years of age
  • You have the legal authority to seek treatment information for yourself or the person you are calling about
  • You are using the Service in good faith to obtain treatment information

4. No Medical Advice

The information provided through this Service is for general informational purposes only. It is NOT intended as medical advice and should NOT be used as a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of qualified healthcare providers with any questions regarding medical conditions
  • Never disregard professional medical advice because of something received through this Service
  • In case of medical emergency, call 911 immediately

5. No Guarantee of Results

The Service makes no guarantees regarding:

  • Treatment outcomes at any partner facility
  • Availability of beds or services at treatment facilities
  • Insurance coverage or payment arrangements
  • Quality of care at any treatment facility

6. User Responsibilities

When using this Service, you agree to:

  • Provide accurate information about yourself and your situation
  • Not use the Service for any unlawful purpose
  • Not attempt to disrupt or interfere with the Service's operations
  • Respect the confidentiality of conversations with Service representatives

7. Privacy and Confidentiality

Your privacy is important. Please review the Privacy Policy to understand how information is collected, used, and protected. By using this Service, you consent to the collection and use of information as described in the Privacy Policy.

8. Third-Party Treatment Facilities

When connected with a treatment facility:

  • That facility's terms of service and privacy policy will apply
  • The Service is not responsible for the actions or policies of third-party facilities
  • You should review and understand the facility's terms before engaging with them
  • Any disputes with a treatment facility are between you and that facility

9. Limitation of Liability

To the fullest extent permitted by law, Seymour Recovery - Addiction Treatment Helpline shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from use of the Service
  • Actions or omissions of any treatment facility
  • Treatment outcomes or experiences at any facility
  • Any errors or omissions in information provided

10. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. The Service does not warrant that:

  • The Service will meet your specific requirements
  • The Service will be uninterrupted, timely, or error-free
  • Information provided through the Service is accurate or complete

11. Indemnification

You agree to indemnify and hold harmless Seymour Recovery - Addiction Treatment Helpline from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Changes to Terms

These Terms of Use may be updated from time to time. Continued use of the Service after changes constitutes acceptance of the modified terms. Users are encouraged to review these terms periodically.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to conflict of law principles.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Seymour Recovery - Addiction Treatment Helpline regarding use of the Service.

16. Emergency Services

This Service is NOT an emergency service. If you are experiencing a medical emergency, overdose, or are in immediate danger, please call 911 immediately.

17. Contact Information

For questions about these Terms of Use, please contact:

Contact Information

Seymour Recovery - Addiction Treatment Helpline

Phone: (812) 541-1744

Location: Seymour, IN